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Proceso de compra en comercio seguro

Al utilizar tu tarjeta para hacer una compra en internet, recibirás en tu móvil un SMS con una clave de un solo uso que deberás introducir para autorizar la compra y confirmar el pago.




Por ello es imprescindible que, si no lo has hecho ya, nos facilites tu número de móvil acudiendo a una oficina o en cualquier cajero de  Kutxabank.

¿Qué pasa si no recibo el SMS?
No hay problema, ponte en contacto con nosotros llamando al teléfono 900 44 55 66 y te facilitaremos una clave de emergencia.

¿Y si me equivoco al teclear la clave?
No te preocupes, puedes volver a intentarlo sin necesidad de repetir todo el proceso de compra. Sólo si te equivocas tres veces, por tu seguridad procederemos a bloquear tu tarjeta para compras en Internet (podrás continuar usándola en el resto de situaciones) y tendrás que llamar al mismo teléfono para solicitar su desbloqueo.

Es así de sencillo, tus compras en Internet más fáciles y seguras.


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